Policies:
Although we will try to
accommodate all students, some classes will fill quite promptly and so all
students may not find a time and day suitable to family needs. Registrations
will be processed on a first come first serve basis and so get your registration
to us as soon a possible.
Priority will be given to
current students, who may register 1 week prior to general registration.
If it appears a student has
enrolled into a skill level that is inappropriate to maximize their potential
for learning and fun, there will be a reassignment based on family time and day
preferences. Every effort will be made to satisfy everyone.
Just as public or private schools do not give a school tax or tuition rebate or
make up classes for the student’s lack of attendance for scheduled classes,
Swim-in Zone does not give make up classes or tuition rebates for lack of
attendance for whatever reason. Swim-in Zone will, however, offer the student a
free family swim pass for a maximum of one missed class per session, usable on
weekends anytime within the next class rotation.
Similarly, when schools are closed for snow days, the school year is extended
for the lost days. If Swim-in Zone chooses to cancel classes for inclement
weather or lightning, we will compensate the student for cancelled days with a credit voucher for the same category of classes that may be
applied to future sessions, without expiration.
Notification of
class cancellations will be posted on Swim-in Zone Web site, recorded on our
voicemail or hotline.
It may not always be
possible to match a student to a favorite teacher and sometimes we have to
switch teacher assignments at the beginning of a session to maximize everybody’s
learning.