Frequently Asked Questions about Memberships and Punch Cards
What are your open swim hours? Are there any days on which
you will be closed?
Please click the following link for current open swim hours.
We are closed on Thanksgiving, Christmas Eve, Christmas Day, New Year’s Day and Easter. Any other closures will be communicated as applicable.
What are the rules for open swim?
- There is a time limit of 1.5 hours for any open swim.
- The pool closes 15 minutes before the facility closes. Please be ready to exit the building when we close so that the staff can clean the building and ready it for the next day.
- All participants must have a signed waiver on file before swimming.
- A parent or responsible adult must stay at the facility while children are swimming unless a special release is signed. *Release for age 9 and up PDF*.
- An adult must be in the water with children <52” tall or who cannot pass the swim test (jump in at 5’, swim 15 ft., tread 1 min., swim 15 ft. back to starting place).
- Only US Coast Guard approved flotation devices are allowed; no swim rings, rafts, water wings, or flotation swim suits allowed.
- Noodles, diving rings, and kickboards are available for use by swimmers not involved in swim lessons.
- No diving permitted.
- Double diapering required for children who are not reliably potty trained. *Double Diaper Policy PDF*
- No food or drink in the pool area; no glass on the pool deck; no gum in the pool.
- Appropriate swimming attire required; no jeans, t-shirts, etc.
What can I expect when I arrive for open swim?
Open swim is available to a variety of clients. We have lap swimmers,
aquatic exercisers, and families coming to play in the water. There
may also be lessons taking place, and on weekend afternoons there may be
birthday parties in the pool. We ask that you do your best to stay
clear of lessons and parties, and we may rope off a section of the pool
for this purpose. If there are many lap swimmers, you may be required
to share a lap lane. Friday night open swim hours are shared with
Family Practice Swim, during which swim school students and their families
are invited to swim and practice what they learned in swimming lessons. These
nights are often well attended and may impact the amount of space left in
the pool for other swimmers. We have noodles, life jackets, float
belts, kickboards, and pull buoys available for your use. You may
bring your own goggles, flippers, and other equipment as needed.
May open swimmers use the locker rooms and shower facilities?
Yes. If you wish to use a locker, please bring your own lock and remember
to remove it when you leave. Lockers are not for overnight use. Adults
and children under 5 are welcome to use the men’s and women’s
locker rooms for shower and bathroom facilities. Children over the
age of 6 are not permitted to use the locker room of the opposite sex. When
possible, children should use the unisex group shower and changing rooms
in the party room. We ask that students in the group area remain in
their bathing suits while showering.
What is a punch card?
A punch card allows you a set number of visits to the pool during open swim
times. Punch cards are available in quantities of 12, 24, and 36
punches. The number of punches used with each visit depends on the
number of people swimming. Any person age 6 to adult counts as one
punch, and a family of 3 or more counts as 3 punches regardless of the
number of members swimming. Punch cards do not expire, and they
do not require a registration fee. They are non-refundable. Please
click the following link for current pricing. *Membership flyer
PDF*
What is a membership?
A membership allows you a set period of time during which you can use the
pool as often as you like during open swim times. Memberships are
available in increments of one month, three months, six months, and one
year. They are priced by length as well as the number of members
in your family. Children under 5 are free. Memberships require
a one-time, non-refundable $35 registration fee and a yearly $15 renewal
fee. They have an expiration date and will lapse whether or not
they are used. Each membership comes with a complimentary free swim
pass for each month of the membership. We offer discounts on memberships
for students, military, and seniors. Please click the following
link for current prices. *Membership flyer PDF*
What is better for me, a punch card or a membership?
It depends on how often you will be coming to swim and how many swimmers
are in your party. The swim membership will expire on the expiration date whether
you use it or not, but it is the cheaper option if you and your family plan
to come more than 7 times in a month. Punch cards do not expire and are the
more economical choice if your attendance will be more erratic.
May I just drop in to swim and pay for each visit individually?
Yes. Our drop-in swim rates are: Adult, $12; age 7-16, $9; age
3-6, $5; and age 2 and under, free.
What is Friday Family Practice Swim?
Friday Family Practice Swim is a benefit received by families of students
enrolled in swim lessons. The student and his/her immediate family
may come from 1-2:30 or 6:30-8:00pm on Fridays to enjoy open swimming
with their families and practice what they learned in swim lessons. The
price is $5 for families who have a balance on their account and free
for families without a balance due.
What is Stay and Play?
Stay and Play is a program that allows a parent to swim during their child’s
swim lesson and remain in the water with their children after lessons to
practice and play. It is only available Monday-Thursday from 9am-2pm. The
cost is $30 for the entire session per adult.
NON-PROFIT GROUPS
Is there special pricing for non-profit groups?
Scout groups or non-profit groups have special pricing. We also have
Boy Scout Merit Badge Counselors on staff (Girl Scouts do not have a certified
Badge Counselor system). There is an additional charge to use our
Merit Badge Counselors.
What type of programs do you have available for non-profit groups?
Please click here to see available times/programs and pricing.
What discounts do you have?
Client referral program. If you refer a client who signs up for swim lessons and uses your name, the new client will receive 10% off for every new swimmer and the referring client will receive 10% off for all the swimmers in the next session of swim lessons. Click here to view the Referral Program PDF.
• Same child coming twice a week receives 10% off the pricing for the 2nd lesson.
• 3rd child from the same family receives a 10% discount on the least expensive lesson.
• 3rd, 4th, and 5th summer week of lessons for the same child receives 20% discount
Occasionally, we have discount offers online or emailed to our clients.