Schedule your make up classes online through our parent portal.
Group Lesson Make-up Policy
When a swimmer misses a class, the swimmer is marked absent. Then, the parent can schedule a make-up class online at the swimmers’ swim level. Group make-up dates are pre-scheduled and are available for online sign-ups 10 days ahead of the date of the make-up class. Additional days or teachers may be added if the weather causes cancellations, or the make-ups are oversubscribed. So, keep checking. If you know you will miss, call and we can mark you absent, and then you can sign-up for a make-up class before it is missed.
Will My Child have Their Instructor?
Your child will probably not have his regular teacher for the make-up lesson. Many families choose a family swim in lieu of the group make-up lesson.
Private Lesson Make-up Policy
Please note that the teacher for the rescheduled lesson may not be your regular teacher.
- Private –$10 charge for private make-up unless Swim-in Zone closes, then no fee to reschedule. (Your child may attend a group makeup at no charge.)
- Semi-private make-up- $5 per child for semi-private make-up. (Your child may attend a group make-up for no charge.)
Parent Child Make-up Policy
You can sign-up online or call the front desk to schedule your parent/child make-up. Just like our other group classes, these become available 10 days prior to the scheduled make-up class.
Little & Big Dipper Classes
Because of the young age of the children in these classes, if you miss a Little or Big Dippers class, the only option is to attend a parent/child class. Little Dipper swimmers should attend a First Timers or Intermediate class and Big Dippers should attend an Advanced Level class or a Too Little but Too Good class. Parents must attend in the water with the children when making up in a Parent/Child class.
Swim Team Practice Make-Up Policy
Sign-up online or with the front desk to come to another swim team practice or Level 5 group class.
If your child is a no-show to a scheduled make-up class without a phone call, the class will be considered attended.
All missed classes must be made up by the last day of the session.
Make-ups cannot be carried over from session to session. If you cannot attend a make-up class, please ask to schedule a Family Swim.